I went to modell's to buy my son soccer shoes. As he was walking by a medal side of a shelf was sticking out he. Turn his head and the medal scratch a piece of his skin by his eyebrow he was bleeding. I asked and employee for.first aid kit he told the manager and walk to get the kit which took five minutes the manager never approach me to ask how he was. He is only six and no one bother to say anything. I was given a bandage. I approach the cashier explain what happen and all i got was a long silence and then "oh sorry"...still didnt.ask how my son was.