I JUST RECEIVED MY MODEM AND WAS EXCITED..BUT THE CABLES DONT MATCH AND MAKE NO SENSE ..ACCORDING TO THE INST.GUIDE..SO I CALLED THE CUSTOMER SERVICE ..WAITNG TIME AT 8AM OR 9 AM 14 MIN OR LONGER ...ALL I WANT TO KNOW IS: WHAT IS MISSING AND WERE ARE THE REST OF THE CABLE AND THE ONES I HAVE ARE TO SHORT..I HAVE TO SIT ON THE FLOOR WITH MY WIRELESS COMPUTER.. NO ONE IS AVAIL. ON THE WEEKEND ...WILL THEY CHARGE ME ..IF I CALL THE TECH.. THIS IS ALL A PAIN... IN THE CATS BUD... THE GUIDE S.BE COLOR CODED...CUSTOMER SERVICE IS BAD..I'M GOING TO SWITCH BACK TO VERIZON ..IF SOMEONE IS NOT GOING TO HELP.