I have purchased quite a few items from this site. Everything was pretty much as expected (you do get what you pay for!), until recently. I ordered a pair of pearl drop earrings. First time I wore them, which was just outside the 30 day return period, the pearl dropped off and was lost. I let Modnique know, and all I got from them was an "oh..sorry!". No offer of a discount or a refund or anything to save goodwill. Then, I ordered and receievd a pair of shoes which turned out to be too small. I returned the shoes (They cost me $120 to purchase and $48 to return...at my expense). 8 weeks on when I contact Modnique to ask why my refund has not come through, they claim they have not received the parcel. Amazing! I have parcels sent to me from all around the world, I have sent parcels all around the world and NEVER EVER has a parcel not been received. So now I am $170 out of pocket and Modnique gets to resell the pair of shoes as I am sure they have actually received them. Buyer beware....I should have taken heed of the numerous similar stories about returns on the internet.

When i placed my order my the wrong is was input so i need someone to call me before the order is place. Call me at (504-401-06310) I need size 8 in the shoes and size lg shirt.

Dear Ellik S, Hello, I am writing from Modnique and I would like to know more about your experience. We do apologize for any trouble you may have had with our company and assure you that in some cases, feedback from customers like you have led to many changes of policy. For example, customers were adamantly against our 15% restocking fee. Now we offer easy returns with no restocking fee. Will you provide us with more information? For example, you order number? You can post this here or you can send it to [email protected] ATTN: Customer Service Supervisor. Unfortunately, when it comes to lost packages we may require time to investigate the issue, which may have delayed your refund. If this is not the case, we would like to investigate further by looking into the account you are referring to. We still hope to offer you some resolution. Thank you, Modnique.

Be very careful ordering large amounts from Modnique.com! I fortunately paid with Paypal, when an order that cost me $1, 500 was not delivered, Modnique would not refund my money. I put in a claim to Paypal. Modnique.com continuously black mailed me to close my claim with Paypal before they would refund me! As if! Paypal strongly advised me to keep the claim. Modnique.com did not refund or cooperate at all and the Paypal dispute had to go right through the process to retain my funds. Modnique.com might be all nice and sweet while the going is good - but difficult and uncooperative when things go wrong. In the end, Modnique had their goods and my money ($1, 500) and would not refund me! Thank god Paypal looked after the case - be very careful buyers!