I ordered a nano 5th generation ipod and had difficulty paying with a credit card and ended up using visa debit.I had to e-mail a few days later to find out what was happening and eventually they processed the order. It arrived from China with a delivery note only, no address. It was a fake ipod. I can not get the company to reply to any of my e-mails and ther is no address to return the ipod. I have asked for a refund but they do not reply. Any advuce you can give?