I recently had to use 911 services for palpitations, unfortunately they sent Monoc ambulance. the paramedic was rude and very innapropiate. Unfortunaly for him I am an RN who happens to work in an emergency room. He proceded to do an ekg on me and said you are fine, not having a heart attack, just a panic attack. that was the only thing Monoc did for me and now receiving a $2305.00 bill. I was not even brought to the hospital by them, instead taken by a local volunteer squad. At the hospital my hemoglobin was 6. the reason for having palpitations, not a panic attack as he diagnosed me with. The worse service I ever received. At the most, electrodes for an ekg are only a couple of bucks, and an ekg will probably run a couple of hundred dollars when done at the hospital. I guess I am being charged this ridiculous amount to be wrongly diagnosed. As far as I know medics do not diagnose, only MDs.