I placed an order with this company on Nov. 14th. E-mail response came quickly with the free pdf pattern. Their e-mail stated I would receive a shipping confirmation within 72 hours. It is now December and 3 nasty e-mails later with no more communication from Morrissey Dolls. They have not responded to any e-mail's I have sent, and do not have a phone number to contact them. Only an e-mail. I am very frustrated and plan to stop payment if I don't receive a response from my last e-mail by tomorrow evening.