I ordered some handgrips for my bike back in June. It's now nearly November. Since I placed the order I've tried to stay in contact with the company. During the first couple of months they replied to an email saying that management had changed. Later, I actually got someone on the phone that apoligized for the delay and told me the product had never been ordered from the manufacturer. She said it would be taken care of and that I should have the grips within about a week. Several more months have gone by now. At this point no one will return phone messages or emails. I've been trying to call everyday for two weeks and the phone is always busy. It's like they come in at 10am and take the phone off the hook. I hate giving anyone negative feedback, but I also hate being taken advantage of. I've tried to be polite and understanding, but this is a bit rediculous. I was really intending to spend a lot of money with these guys. Now I'll just be surprised if I get my $140 back.