I ordered a motorola razr v3 xx new in the box with the extended warrantee plan and all the accessories. I got everthing I ordered, but the phone is for another country and does not have any signal at all. It took over 10 days to recieve the package and then when it didnt work I tried calling only to get put on hold and could never reach them again. I have faxed them messages and tried to call many times. Finally so frustrated with these folks that i reported them to the governments online scams website and also reported them to the better business bureau of new york. Terrible experience and I will never buy anything without checking the reviews. From what I understand they operate several other companies under a different name, so buyers be aware. These people should be stopped.