We flew with emirates airline from Manchester u.k. on the 21st February 2010 flight No.ek 020 to Perth W.A and should have returned on 20 April 2010 flight ek 017.Unfortunately we were delayed due to the volcano ash and could not return to UK until29th April 2010. Would you please send me a claim form. The booking ref. on return to UK was DCWX7J Many thanks a regular user of emirates airline. Margaret Roscoe.