The Xbox 360 was suppose to be the hottest game console out, but turned to be junk... We purchased the unit as christmas gift for out son, by February it did not work, we sent it back & they replaced the unit, which also does not work. It is difficult to understand how can you purchase a play station unit & it last for years, the Xbox doesn't make it through 1 year. When you call Xbox of course it is out of warranty you paid $99.00 to have it repaired or replaced & again you told it is a hardware malfunction. Ms was aware of the issues this product & fell they owe the consumers a refund for the game and all accessories.