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mtd

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Category: Services

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mtd Reviews

Tuckerman28p March 15, 2011
Did not pay for warranty work after part failure two after purchase
Purchased a MTD snow thrower and in two weeks the auger started to crack. After two more uses the crack developed into a two inch C shape tear. An auger should not be made of flexible plastic. The operator’s manual states the machine has a two year warranty. I contacted MTD to get a replacement part and they stated I had to go through a repair dealer to correct the defect. The dealer after repairing the machine told me I would have to pay for the repair because MTD does not warranty this part. I contacted MTD, the technician told me it is my tough luck they do not cover the part. DO NOT PURCHASE MTD snow throwers, they are made so cheaply and do not stand behind their product.

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