My contract was up for a possible renewal with mtn. I went to mtn the glen to renew my contract. I chose a nokia for business which i returned to the outlet within 48 hours. i was not happy with the features of the phone. in fact my personal view was that the phone is over marketed and the features were exaggerated. The outlet was not prepared to listen at my problem instead they disregarded my complaint and raised a lot of unjustified issues which i was never alerted nor do they exist in my contract. MTN was not at all helpful instead they send me back to the outlet.