I have been an MTN Customer since 2001 and always enjoyed there service till now... I have two contracts with them and my contract had come to an end in 2009 September. I didn't want to change over to another service provider so i asked them to make my no prepay. Any ways i was also at the same time panning my trip to the UK and i needed every thing sorted b4 i left. They kept me on a month to month contract while they sorted out my No (so i thought). I was paying R250 every month and still am? its been 4months now. I come over to the UK for a holiday and every month R250 gets taken from me and i am not even using the Phone in SA? I have asked Joan to ensure a refund for me but now she to has not gotten back to me? When i get back to SA i am closing all accounts and will get my refund of R1000. I know its not much but stealing is still a crime.