Applied for three new lines in addition to the existing four that I have. Absolutely no joy. Cannot find application, then cannot locate the staff that was handling this application> eventually advised that locked by Dealer Code. Contacted 0808 from the begining of the year with three complaints, 10 why itemised billing not being e-mailed, 2) why new contracts not resolved and 3) why credit not passed as agreed to by HVRC earlier this year. Followed up a few weeks ago with e-mail to Innocentia Nokulunga Mafika [ MTNSP - Innovation Centre ], still no response. Spoke to Isaac at 0808 this morning and also e-mailed him and requested for Customer Service Manager to contact me by 11h00am this morning. He advised that he will get Brenda Lebeloane to contact me by 11h00am this morning in the hope of resolving all my issues. It is now 11h20am and as usual, absolutely no service from MTN as nobody has contacted me. What do we have to do to get this company to hire Customer Service Clerks or managers. I have been a loyal long standing client with this Service Provider, but have always experienced poor service. USELESS SERVICE!!!