This company needs a lesson in customer service. I ordered a laptop battery from Mundo Corp. and it has never worked. I called the "customer" service dept and was that I had to email the repair dept. I did so and was told to wait for a form thru my email. I received the form but after reading it realized that I had to return the battery at my expense and if they found that the battery was not faulty they would charge my credit card a fee and would also charge a restocking fee. I felt that I was going to be out of more money than I cared to invest. The battery is crap and I would not recommend this company to anyone. I should have invesigated them before I bought it. The battery was cheaper than onthers. I guess you really do get what you pay for.