I had an account with Truworths that I last paid more than 3 years ago. I tried to settle the account in 2008 with no luck because Truworths and the law firm at the time could not give me any details. I start getting calls in 2010 about the account, 3 years later. I tried to make arrangements to pay with no success. I evently was able to pay the full outstanding amount in September, as per the telephonic conversation.

I heard nothing for about 2 weeks and didn't receive any letters about the matter. All of a sudden I'm called again and told there is an outstanding amount of almost R500 still to be paid for calls regarding the account. I'm not informed that the lines are recorded, who the person is or who they are calling from. They are now harrassing me and I'm going to report this firm to the legal BAR as they are performing ilegal actions.

I've been promissed 4 times in the last month that a Query Manager will contact me and no one has done so. With this, they are adding into this "bill" I have my proof that this account is settled and have had enough now. I'm on the verge of taking legal action against this firm.