We have a Gas Consumer No. 1963 with the M/s. Muthumani Indane Gas Agency, R-sector, BHEL Township, Trichy-620014, Ph:0431-2552353, 2552838. I had booked for Gas cylinder on 21.10.2010 . They are demanding to book for gas only after 25 days from delivery date [Accepted it is genuine: Atleast your cylinder has to come for Minimum 25 days] and they take another 10 to 18 days for actual delivery [How this can be justified???????].

I have to borrow cylinder from my neighbor for use due to such delay. They are highly irresponsible in receiving the consumer complaints and ask to come time and again. They are not reponding properly to consumer complaints and queries. Someone suggest me to set right such kind of irresponsible agents through consumer forum / complaint / redressal /etc

by

Harikrishnan