dont nobody needs to fall for this company . its a big scam. i find it very strange that you can talk to the company when they want you to send in your csllphones. but, when you send your cell phones in now you cant reach anybody. the phone nuumber that they told you, you can reach them at . is the wrong number. you have to e mail them and they will get back to you. its also a scam. i sent in my cellphones in dec.2010. i havent recieved a letter, a check nothing, or an e mail. so, when you see this company on tv please change your channel or just dont listen to them its a scam. and i dont want you to go the same thing i went to. thank you!