i got a statement from my bank w a 60 charge from this place n i had no idea what it was for. i remember using this site last year as a FREE site but app.they changed the name n felt the need to charge me a renewal fee. However i called them and threatened to report them to the BBB and told them i NEVER agreed to pay 60 anything and im not sure i even remember giving them my cc #.They quickly agreed to refund my money. If any one elae is having the same problem the customer service number is 1 888 704 1900