I sign up with this program Friday Feb 11/2011 and paid 299.50 on a contract that was 599.50 per month, that was half the amount.I had three bussiness days to cancel the contract with no penalties.I cancelled the contract on Tuesday Feb15th/2011 at approx 330pm.I was told a refund will be submitted by Jackie.I waited and kept checking my credit card.I decided to call on Feb 22/2011 to check on the status of my refund.I was told by Brittany in central reservation that a check will be mailed to me in 7-10days.When ask why not refunded on card, was told they dont do it that way, again I waited another 10 plus days and called today 09March/2011, another excuse by Brittany, the check was not in the draw and they will call me when the check was ready, I then ask to speak to the supervisor and was told they dont give that information out.I voiced my dissatisfaction and advised was going to report them to the BBB.