I am a new customer and I was charged $ 199 .95 for a one year service contract but then your agent . advised to buy the 2 year contract for $359.95 and put back the $199.95 instead he charged me the $199.95 plus the $359.95 for a total $559.90.

return the first protion of the charge or else .

I will request a full return of all the money you charged me .