After paying for the service-I was able to use the program for 1 weekend then all kinds of crazy things went wrong-viruses on my computer; can’t download need to update cookies, all kinds of other messages would appear when trying to get to the music. I have sent many messages to them; tried to find a phone number. I was told by 2 people this was a great site-THEY WERE WRONG. Just warn people about this and try to keep them away.