I attended a time share with a company in the summer and for my time was compensated with a Spirit Travel voucher for a cruise and associated airfare. I submitted the endorsed voucher first by mail and then two emails, then sent in a check for a deposit, and am now in the process of trying to get my money back. The deposit should have been used to hold my selected travel dates: instead, once they have your money you then have to call a number which no one every answers to book the travel vacation. Over the last three weeks I have called over 10 times (leaving the on hold music play on my speaker phone for 30 minutes to over 1 hour.) There is no number for complaints. I will no have to write and mail via US postage to request a refund. I will be reporting them and the orginaal time share company to the BBB and associated States Attorney Generals> I am also speaking to an attorney who is interested in filing a class actions lawsuit against these frauds. Not only have they not acted in good faith regarding making good on the travel vouchers, they lie and sell your contact information "name lists" to numerous travel industry companies. I have been swamped with annoying sales calls and will be also suing for harassment.