Shell gas station on the corner of Jefferson Highway & Orchard in River Ridge, Louisiana 70123. My family and extended family frequent this location frequently. With fuel, car washing, food, snacks etc. Today my son and I went in to this location for icees and a snack. We saw the nachos display and decided this would be a nice treat. I opened the bag of chips and tried to put cheese from the cheese pump provided. Immediately I saw the cheese was separated and discolored. I showed this to the clerk on duty. He said well you opened it now you have to pay for it. I asked him are you serious the cheese is obviously spoiled and that's not my fault. He insisted that I must pay for it so I left purchasing nothing. I also told him that I wouldn't return. This is going to be extremely inconvenient since all of my family live in River Ridge. I think this young man should be retrained regarding the correct way to handle customer issues.