A technician did a poor quality job servicing me today at this nail salon for the following reasons: she rushed and did not clean the nails correctly at all, spent less time on manicure ( 20 minutes vs. standard 40 minutes for acrylic fill ); she was rude verbally to me because she appeared to not like the fact that I spoke up to request she clean the nails. Overall, her service was sloppy and her demeanor unacceptable. The culture of the technician is not American and the technician uses foreign language to communicate to other workers when she, the technician, does not want Americans to know what she is saying about them!

The technician caused a scene at her station, where I was serviced and all customers were surprised by her outburst.