Used this company twice, First time ok then reordered more of same product the deal was buy 2 get 1 free. one item was sent only, have sent several e-mails myto various departments within the company and have had no replies, have also rang number spoke to woman on contact number +44 0 203-318-5086 and told her of my plight, she took my e-mail address and told me that someone would contact me, have still sent a couple more e-mails but still waiting.The company has charged me the price for items not recieved.