My complaint is similar to everyone else's. A computer took the order for pro caulk, didn't give a review of the order but simply said the dollar amount: $68. That's about three times what the advertised amount on the television ad I had just seen. There is no telephone number given at the end of the call. The call is a succession of additional ads trying to get you to buy yet another thing. There was no option to correct the order once I heard the dollar amount. I was given a website, which didn't do any good.either: www.customerstatus.com. I don't WANT the item anymore after their shoddy business practices. I certainly don't want and never did want, three of the item. I called my credit card company within 24 hours of my order, but the charge hasn't shown up yet. So I have to wait. I don't want the responsibility or cost of returning items that I never ordered. Those late night/early morning tv ads seem to be prone to be rip offs. This is the third time I have had a computer try to take my order for something. Each time, a similar problem has happened. It's also been extremely difficult, if not impossible, to FIND a number to call someone who has authority to correct the problem.