National Student Clearinghouse
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| 1 stars | | (3) |
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Category: Education
Contact Information 2300 Dulles Station Boulevard, Suite 300, Herndon, Virginia, United States
Phone number: 703â€742â€4200
studentclearinghouse.org
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National Student Clearinghouse Reviews
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Clarsen
June 22, 2010
Misleading and unwilling to listen
I was referred to this business by my university's website. I was led to believe that I had paid for a degree verification that would have an option for mailing a physical document to my home. Instead, I got a .pdf document that failed to include confirmation of my degree and only included the information that I am "not currently enrolled" at my university.
When I contacted customer service within minutes of realizing that what I had paid for was not what was promised, they got back to me two days later and told me that I am not eligible for a refund.
Avoid this business if at all possible!
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Method
June 1, 2010
Misleading and unwilling to listen
I was referred to this business by my university's website. I was led to believe that I had paid for a degree verification that would have an option for mailing a physical document to my home. Instead, I got a .pdf document that failed to include confirmation of my degree and only included the information that I am "not currently enrolled" at my university.
When I contacted customer service within minutes of realizing that what I had paid for was not what was promised, they got back to me two days later and told me that I am not eligible for a refund.
Avoid this business if at all possible!
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Francisco Ross
May 28, 2010
Misleading and Unwilling to Listen
I was referred to this business by my university's website. I was led to believe that I had paid for a degree verification that would have an option for mailing a physical document to my home. Instead, I got a .pdf document that failed to include confirmation of my degree and only included the information that I am "not currently enrolled" at my university.
When I contacted customer service within minutes of realizing that what I had paid for was not what was promised, they got back to me two days later and told me that I am not eligible for a refund.
Avoid this business if at all possible!
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