In December 2009 $7.95 permonth charge for "optional services" was added to my mortgage payment which is held by Chase. It took my awhile to notice it and when I called Chase this week I was told it was for my policy with National Union Fire Insurance. I have never heard of this company nor contracted for any of their services. How were they able to get my mortgage information and install a bogus charge? I also hold Chase responsible for adding this charge without my permission-they should definitely NOT be allowed to do that.

I have tried to call the insurance company's customer service but each time an automated voice says "a representative will be with you shortly" the number changes to a busy signal.

This company is a scam and should be closed.