I have an insurance 's policy with the company pay me a daily benefits for each day I am in the hospital, and they always take between 31 to 40 days after they received the claim to just acknowledge they have received the claim.I alway send all the proof of the legitimate of the loss.such as the discharge statement, copy of the itemized bill, doctors' names, address my State's Id . everything that I think they may needs and they still take forever to pay me and I be needing my payments . they promise to response in 15 days but they take at least 45 days or more . I am a senior of 67 years old . Could you investgate why they do this? Thank you kindly.