"Consumer Reviews on Companies, Products and Services"

natural source store/south beach smile

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Category: Lifestyle

Contact Information
Davie, Florida, United States

Phone number: 954-237-2690
naturalsourcestore.com

natural source store/south beach smile Reviews

L C riggsbee April 17, 2009
charged my bank an unauthorized charge of $79.99 causing me to get $346 in overdrafts
on 3/5/09 i requested a "free trial " of the south beach whitening product. I was to try it for 14 days and was to pay only $6.95 for shipping and handling. I only authorized for a one time charge of $6.95 and the product was to be free. I received the product on or about 3/20/09 and my bank account was billed the $79.99 on 3/24/09. I called the company to complain that I only received the trial a few days ago and that I was still in the trial period. I was told that the 14 day trial started when the company mailed me the product. I told the rep. how can their ad say you get to try product for 14 days if 14 daysbegan before you receive the product. I asked to have the $79.99 to be refunded back to me and cancel any other products they may attempt to send me. I was told I couldn't get my money back and I told the rep.that the ad is very misleading and they had no authorization to bill my account for more than the $6.95
S & H charge. I called on 4/3/09 and again on 4/17/09 and asked to speak to a supervisor, I was told no supervisor was available to speak to me. I just want my $79.99 back and will never use or recommend this company to no one. I'm also in the process of having my bank to file a fraud report for unauthorize billing to my account and have spoken with a lawer to obtain all of the overdraft charges this unauthorized charge has cost me, totalling $346.00 for the overdraft only.
Burned comsumer April 10, 2009
Billing my credit card without my knowing
I order the free tooth whitener trail order for a single payment of $6.95 for shipping and handling. I received this product and a receipt for $6.95 billed to my credit card on 3/15/09.

I receive another order today and they billed my credit card without my permission for $79.99 (3/30/09).

I have faxed a copy to the consumer division of the Florida Atty. General's Office with their complaint form. I also sent them a note on their bill where they billed my credit card without my permission on 3/30/09. I stated I did not order a second order and anything they sent to me here in Midvale, Utah would be reject/returned.

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