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Mary Ann
March 4, 2009
Did not order and charged
I responded to a Nature's Best Acai marketing email on 1/20/09, which said "free" for a small S/h charge. I was billed immediately for $4.99, for the first bottle. Then $85.91 for a second bottle, shipped immediately and which I did not order. Then $29.95 for a "Lifestyle and Fitness Program" which I did not order. Then, a $2.95 charge for some marketing program, at www.costsmash.com, which I did not order. There was never listed anything on their website, nor their email which said you would automatically be enrolled in other programs and recurring charges for more supplements. I called the numbers on my credit card bill and was told they could not reverse the charges. Even if I returned the product, they could not reverse the charges. They said a manager would not come to the phone, because handling customers was their job. This is fraud and they are using Oprah, Rachael Ray and Dr Perricone's names to endorse their products. I have sent in a dispute claim on my credit card, but wonder if I will ever get any money back. Has anyone ever received their credit cards reversed charges on these scams? If so, how did you do it?
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Tracy
February 18, 2009
They charged me after I cancelled
I ordered the 14 day free trial and there was no kind of agreement or anything. Well they got a lot more out of me than the $4.99 S&H. I had only had the product for 3 days and they charged my card another $79.96. I called and they cancelled my account, at least they said they did, but refused to give me a credit!! This is a scam and as far as I'm concerned, stealing!! The girl that I talked to could hardly speak a word of English, the whole experience was horrible!!
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