My husband decided to order Nature's Best Acai because they said you would receive a free trial for $3.97 shipping. Nothing else was mentioned and when we got our charge card statement they charged our account $69.95 without our approval or knowledge. DO NOT ORDER THIS ITEM AS IT IS MISREPRESENTED AND YOU WILL GET THIS LARGE CHARGE ADDED TO YOUR ACCOUNT. I have put in an e-mail dispute with my credit card company. There was no telephone number on the package insert. They did however list an address as listed above. The insert also says Nature's Best Acai Trial (gift wrap). Not sure what the gift wrap means as that was not requested.