I HAD ORDERED A PRODUCT FROM THEM ON A TRIAL BASIS AND CALLED THIS COMPANY BEFORE THE TRIAL DATE WAS UP. I CALLED THE NUMBER PROVIDED WITH THE PRODUCT. IWAS PUT ON HOLD FOR TWO HOURS AND STILL NO CUSTOMER SERVICE REP EVER TOOK MY CALL. THEY GIVE YOU A VOICE MAIL TO LEAVE AMESSAGE AND SAY YOU WILL GET TOP PRIORITY AS SOON AS ARE THERE THE NEXT DAY. THERE IS AN EMAIL ADDRESS THEY HAVE AND HAVE LEFT SEVERAL EMAILS AND ASKED THEM TO RESPOND. THEY HAVE CHARGED MY ACCOUNT AND IHAVE REPEATEDLY ASKED THEM TO REMOVE THE CHARGES. AFTER TEN DAYSOF TRYING TO GET THROUGH TO THEM IBELIEVE THEY ARE NOT GOING TO REMOVE THE CHARGES OR CONTACT ME AT ALL. I AM VERY ANGRY AND UPSET.