Me too!!! I checked my account today was overdrawn because of this $79.86 charge from Natures acai. Apparently being rude and threatening a law suit helps! Also because I didn't ever get the chance to open the bottle I can supposedly return it for a full refund, we shall see on that one. I did get to speak with someone after i sat on hold for about an hour call 1-800-983-7986, you may have to call a few times before they will talk to you. I kept getting "We will have some one call you back as soon as possible" But just keep calling and complaining.Though it is time consuming I may be able to get my money back, hopfully...