I had also posted my complaint on the public relations site, I am disgusted with service provided from western union in Nausori fiji all I can say before you employ someone may sure that they undergo customer service training, and deal with situations professionally because people who hasnt will bring the western union name down...your service is one of the best...I am making a complaint about the indian lady who in fact is a supervisor at western union nausori Fiji... please take action...