I have recently bought a new cell phone, LG900G, to replace my old phone, LG 320. I transfered my old cell phone number to the new phone - no problems encountered. The voice mail system is the problem - I can't access it or set it up. I first tried the website technical servicefor Net10 for help - I was told try a single step and if I was unsuccesful to call customer service. I was unsuccessful so I called customer service - she was no help at all. Customer service then transfer me to the technical department - they were no help at all. The only thing that I received was the used of my prepaid air time which totaled 30 minutes of time. 1 week later and still no voice mail set up! I'm just waiting for my airtime to be finished so that I can get out of Net10. VERY UNSATISFIED with the technical service who can't even troubleshoot voice mail service. I welcome anyone for help in this matter.