I have a 3-at-a-time membership with Netflix, but I also work at a correctional facility where we pay for the 8-at-a-time membership so the inmates can see movies on the weekends. I have not been able to get new releases from Netflix because they claim "very long wait" next to the movie I have added to my queue; however, the same movie I have added to my work Netflix account shows available "now".

So, now I know what there tactics are...if you pay for the highest membership, the new releases are reserved and ready. This is extremely deceitful and I am sure an attorney would love to have another small claims suit against them if they knew this was happening. I feel like I am paying for a bogus membership! I have printed both queues as well as their FAQ claim that they only ship what is "available" and that if there is a wait, it is due to their lack of inventory. Whatever!!