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NetGear Wireless Router

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United States

NetGear Wireless Router Reviews

parry March 24, 2010
no help and prices for simple questions
i have 2 netgear routers one for wireless service the other for printer services after less than a year they just stop working. won't reload with there software. I've tried all there simple tricks and then I went to there web site and was told they would answer each email question for $16.00 per question where they would help or not. I guess not to buy any netgear for they do not support there customers only big fish and no support for little guy.
Grem March 11, 2010
Rip off
I had a NetGear router and wanted to set up a home wireless network. NetGear talked me into paying for a one-year service contract for $99.95, which would cover complete technical support via phone for all my electronic devices. After paying, their technician was unable to help me and told me I'd have to buy a new router. I then asked for a refund and was told not only would it take 21 days, but also that I could only get a partial refund because they were deducting a service fee for my having talked briefly with the technician. I want a full, immediate refund. There's no justification for holding my money for 21 days, nor for charging me for non-existent service.

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