I enrolled and paid for website development training with New Horizons on 26/07/2010 and have been promised for the past 11 months that training will be scheduled. I have been given many excuses that their Rosebank branch has closed down and that the training will have to be rescheduled elsewhere. I have been dealing with an "Account Executive" called Pieter who keeps promising to return my calls and who keeps promising to send me an email with the dates for training. He does not return any of my calls and has not sent me any emails to schedule the training. I have tried to speak to the "Head" of the institution, one Mr Gabriel Verhoef who is never available and who also does not return my calls. When I ask Pieter to put me through to Gabriel Verhoef he always says that he is not available. I have also asked that another account executive be assigned to deal with this but Pieter has refused.