I placed an order for a Juicy sweat set of medium size. They sent me a small. I emailed them to send me exchange instructions.. They responded right away with a tracking number for me return for an exchange. I sent it back with a form to ensure they resend me the medium I ordered, paid $25 for the shipping, which they promised to pay back also.

After 1 month of never hearing from them. I emailed them to ask the status of my item. They never responded. I have since emailed them 3 other times to beg for some communication but nothing. It has now been 5 weeks since the return and I have not heard from them, have not received my new item, and have not received a refund. In other words they have stolen from me.