I bought a cell phone and plan online..I wanted a specific phone.
They sent out a totally different/BASIC phone, with a different plan..needless to say when I got back home and saw the phone/plan I returned it..I also paid the return fees...next thing I know afni has a strike on my credit report for 32.26..never heard of these guys so I called them, told them of the dispute, they said tuff-luck, pay it or ruin your credit, was so small I paid..BUT boy am I po'd!!
SO nextell/cingular, you lost not 1 but 15 customers over this so FAR..and my childrens kids are now getting old enough for their own phones, guess who won't be used!
Stay away from Cingular/next-tell unless you too want your order wrong, credit messed up, and hours of aggravation dealing with these bozos!