Nexteve is one of the most unorganized company I have ever associated with!! When I called to get information about my order, I was told different things from each customer service agent I had to deal with.

I decided to cancel my order before I had another problem with the company and the representitives said I could only contact the sales & service department through email. After DAYS of emailing them and faxing them, my order was finally canceled but its been 11 days after the cancelation and I still HAVE NOT received my refund!!! They keep promising but they keep delaying it because of "server problems".

I made a complaint to the Better Business Bureau already and talked to a manager on the phone after multiple phone calls. I'm so frustrated with them! I would not advise anyone to do any business with them!!!

NextEve.com boasts cheap and inexpensive prom, evening, MOB and MOG dresses. Their dresses arrived in dirty, dusty plastic bags from a province in China. In spite of the fact that NextEve.com says you must complete their return police to return articles purchased from them, they later told me when I finally was able to reach them, after they requested that I take photographs and give detailed information as to why I did not want the NON-custom garments that I had purchased from them, they refused to refund my money.

I returned the four dresses I had purchased from them because they looked NOTHING like the photos of the dresses that were featured on the internet. The dresses were very poorly made, one even having an 18-inch area which had not been stitched at all. The material on the dresses looked more like what would have been used in a pant lining rather than an actual dress that could be worn in public. Likewise, one of the dresses had not been hemmed at all, but rather the material had apparently been held together and likely cut with scissors, creating an irregular, jagged hem line.

Lastly, in addition to the dirty bags the dresses arrived in, the dresses themselves were also dusty. At this time, NextEve.com has their poorly made dresses, which I returned immediately, and they have my money, as they refuse to refund my money, contrary to their listed return policy.