I purchased a New Orleans Saint shirt for my daughter on QVC...I waited a month and checked to see if it had been shipped by calling customer service...The representitive stated that the item was on back order and they would ship out as soon as it came in...A couple of weeks later I was searching there website and came across the same shirt I was promised...This time I called and made my order, and explained to them that they were suppose to ship one to me when they came in...Once again she apologized for not doing so and promised that I would receive it on the following Wensday...Another week went by, so I called customer service again, and was told the same thing that they were on back order again, but Sorry...I stated to the rep that I would put out a bad complint on him on the internet, he was like do what you have to do, we have more business then we need...So here I am buyer beware of terrible service from big companies that have more customers then they no what to do with...For now on I will help the small business owners when posible, where you are treated with respect...