I had a similar experience with Jim Castelli that guy is a total scumbag. Last year during the cash for clunkers program I purchased a Nissan altima coupe. Jim Castelli said that I will get the $4, 500 back for my clunker trade in when the dealership got the $4, 500 reimbursed from the government. After one week I found out that I was supposed to get the $4, 500 taken off right away but when I confronted him about this he said that there was no record of me ever turning in a cash for clunker vehicle and that I was never owed $4, 500. Pissed off I went to the Better Business Burro and got a lawyer, when they got the call from my lawyer Jim Castelli said that he had misplaced my records and gave me my $4, 500 the next day. Jim Castelli is a true dirt bag and I will never buy a Nissan or let anyone I know purchase a car from Great Neck Nissan as long as I live.