I've worked over 20 years - never collected Unemployment until I was temporarily laid off in the summer. Opened claim - collected two weeks and returned to work. Laid off in December and reopened claim. Two weeks again. But this time, I cannot get in touch with anyone at all. I tried to file for the first week, got a message "unable to process at this time" wait a week to hear from someone or email us. So I waited, didnt hear, emailed, and still waited. Started calling again the four different numbers to get a person on the phone. Typically a 40 minute hold time - running up my phone bill like crazy and still get disconnected each and every time. No joke, called 30 times today alone, about 30 times yesterday. Cannot get through and cannot get paid.