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NJ Familycare

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Category: Lifestyle

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New Jersey, United States

NJ Familycare Reviews

GinaHanson June 8, 2011
Lost Healthcare documents
I am a 31 year old wife and mom of 2. My family and I are hoping someone can help us. Back in Feb. 2011, we renewed our NJ Familycare health insurance packet and sent in all supporting docs. with it. NJ Familycare lost them. I recieved a letter stating that if I don't send in my renewal forms, we could be dropped. I called and Nj Familycare assured me it's all ok now. I recieved the same letter 1 month later. I called again and was told they were placed in a wrong file on the computer. Again, they said it was ok now. Well, now I recieved a letter stating that since I failed to send in the renewal, we are now dropped from NJ Familcare. I called yesterday and today and spoke to 3 different supervisors and they all gave me wrong numbers to call back at or said they may call me back and never did. Everyone I have talked to has lied there. As business owners ourselves, my husband and I can't believe what has happened to us over and over. We have decided to get a lawyer and follow through with a lawsuit. We have doctor appts., radiology tests, etc. that now will be pushed up till we don't even know because we now have no insurance and it's due to NJ Familcares mistakes; not ours. Is there any action you can take? Please help us. Sincerely, Gina Hanson

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