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October 30, 2009
no response and no refund
Company did not respond to 5 emails and phone calls to obtain a return authorization number. I finally gave up and just mailed the shoes back, with a signature confirmation of receipt. 2 months later, and I have yet to see a refund. I have initiated a complaint with my credit card company. Wish I had found this website before I ordered from this company!
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JAHanley
August 12, 2009
Never recieved order
I ordered a pair of Lynco Orthotics Athletic Shoes on 6/15/09 from njsshoes.com, 2 months later I still don't have the shoes. I email & called several times and was either told they were on backorder or they would issue a refund if I didn't want to wait. I ask for a refund and the next day they told me that the shoes were now available, but still no shoes or refund. This is a total rip-off where they try to stall the costomer and never issue a refund. I am now dealing with my credit card company to try to get my money back.
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gina walsh
June 16, 2009
Not received merchandise
Ordered a pair sneakers for my 81 yr old mother and was charged but never received them. Several calls an no response back
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mtrtec
April 29, 2009
Non- delivery of product
I ordered insoles for my shoes, money was charged to my debit card. 10 days later I have no insoles for my shoes and email and phone calls have produced no response. Shop at your own risk!
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Yoga Teacher
April 9, 2009
No response on return order
Received incorrect order. Took several days to receive a return authorization. Although website indicates that "Jim" is available for personal service, all my calls reached a recording promising a return call or that they would return an email. I have phoned 4 times and emailed 3 times and haven't received back a call, email or shoes. It has been over 3 weeks since the post office delivered back the incorrect order (per postal service receipt of return).
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