We have received NO SERVICE since writing a check last summer. We paid approximately $250. He set up appointments to be at our house, my husband worked at home waiting for him and he never showed or called. For months, we never heard from him, other than a business card stuck in the front door when he knew we wouldn't be home.He wouldn't return our calls. He does make it a point to show up for his yearly check, however. THIS YEAR WE HAD ENOUGH OF THE SPIN AND EXCUSES. We just want our money back. Unhappy in Lake Country