Two days ago I switched from the old nokia 6265 to the new 6265i enticed by the astounding features of it music player. I think I made a big mistake. The software has an epileptic response to commands for manipulating music files, is extremely slow and when trying to organize folders, it collapses frequently so that I have to start over the process again. As I have founded in the web there are lots of complaints for similar reasons regarding this product and I also read that many people reject the way Nokia is dealing with customers complaints.

Nokia has been my preferred option in cellular phones for the last 10 years or so. When I decided to acquire the new 6265i I was sure to be going to a better and more sophisticated equipment. I was wrong. Even though I don't have cons against the rest features, I can say that the Music Player software is so poorly conceived that it becomes in a nightmare.

My question is: Who cares for for this problem? Nokia should provide a new software similar to the previous model one to help customers to fully enjoy the capabilities of the 6265 music player device.